Frequently Asked Questions: Sourcing Smart Video Doorbell Camera (WL-DB200) from Wanlin China Factory
The following questions are most frequently asked by distributors, importers, and system integrators in S?o Paulo, Brazil when evaluating Wanlin as their China factory supply partner for Smart Video Doorbell Camera (WL-DB200).
Q5: Can you do private label / OEM branding for the S?o Paulo market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Brazil.
Q2: Does the Smart Video Doorbell Camera hold RoHS certification?
A: Yes. The WL-DB200 holds RoHS / EN14604 / VdS certifications. We provide full test reports and Declaration of Conformity — ready for Brazil customs and fire authority inspection.
Q9: How do you handle warranty claims for products sold in Brazil?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to S?o Paulo within 48 hours.
Q1: What is the MOQ for the WL-DB200?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your S?o Paulo market trial.
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to S?o Paulo). The sample cost is fully deductible from your first bulk order.
Q6: What payment terms do you offer for new partners in Brazil?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.
Q3: What is the lead time for 1,000 pcs of WL-DB200 shipped to S?o Paulo?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.
Q10: Can you help with product registration / local certification in Brazil?
A: We provide all required documentation (RoHS / EN14604 / VdS) and have experience supporting partners in Brazil through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Brazil.
Still Have Questions?
Our export team in China responds within 24 hours to all inquiries from S?o Paulo, Brazil.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-06-21
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com